Commercial Ice Maker
The Euhomy Commercial Ice Maker manual covers indoor installation, water supply and drainage connections, control panel indicators, cleaning, troubleshooting, and warranty terms. It explains mains and bottled-water supply options, ice thickness adjustment, and routine maintenance.
Frequently Asked Questions
Where should I install the ice maker?
Install it indoors, away from heat sources, on a firm, level foundation at normal countertop height. Leave at least 5 cm of clearance at the rear for connections and 25 cm in front for opening the door and air circulation. Do not place anything on top.
Can I connect it to a water supply or use bottled water?
The manual provides connection options for both mains water and bottled water. For a mains connection, use the new supplied hoses, not old hose sets. The specified mains water pressure is 0.04–0.6 MPa.
How often should I clean and drain the ice maker?
With frequent use, clean it at least once a week. The manual recommends lemon water or weak acid vinegar, followed by immediate draining and cleaning with pure water. Drain the water at least once every three days using the small hose on the right side of the water tank. Discard the first batch of ice after cleaning the interior parts.
What should I do if the ice is too thick and will not release?
The ice-making time may be too long, or the ambient temperature may be low. Press the minus key on the touch panel to reduce the time setting to 0 or -6.
What do error codes E1 and E2 mean?
E1 indicates an ambient temperature sensor fault. E2 indicates an abnormal ice-making process. For E2, or when water flows but no ice is made, the manual asks you to send a photo or video to Euhomy at euhomy@hotmail.com for assistance.
Does the warranty cover commercial use?
The warranty excludes damage caused by commercial or non-household use. Euhomy offers a limited one-year warranty for products purchased new and unused from Euhomy, with original proof of purchase, covering defects resulting wholly or substantially from faulty manufacture, parts, or workmanship.
Manual text content
Instruction Manual Email:euhomy@hotmail.com Facebook:@Euhomy.Official Congratulations on your new Euhomy product. To ensure proper operation.please read this instruction Manual carefully before using this product . Keep this manual in a safe place for future reference . Don’t forget to register your product at www.euhomy.com/register for updates, warranty, and other relevant information. Dear Customer , So lucky to meet you guys !!! Thanks for making a purchase on Euhomy! We hope to provide you with sincere service. If there is anything missing or wrong with your order , If you have any question about using our Commercial Ice Maker. PLEASE reach out to us. Email-(euhomy@hotmail.com) or Facebook-(@Euhomy). Euhomy team will answer your doubts online for 24 hours. Your satisfaction is our ultimate goal. We' d appreciate if you could share your experience with other shoppers on Amazon. We' d love to make it right for you! If you just want to see the problem description, you can directly see the tenth page, Or contact us directly. Email : euhomy@hotmail.com Our Mission : To be the most trusted appliance brand, Creat compact and practical appliance to better your life. Congratulations Q&A 1.How often do I need to clean my ice maker? Depending on your usage habits, if you use it frequently, it is recommended that you clean it at least once a week. Failure to clean the machine will cause scale accumulation, which will eventually block the pump and cause the product to fail to work. 2.How should I clean the machine? It is recommended to use lemon water or weak acid vinegar for cleaning. Drain immediately after cleaning, and then clean it with pure water. It is recommended to drain water at least once every three days (pulling out the small hose on the right side of the water tank). Draining can not only ensure that the hardness of the water is not too high, but also ensure that impurities can be discharged well, and it is not easy to produce scale in the water tank. 3.Why is my ice cube cloudy? It means that your water quality is turbid. It is recommended to use drinking water and distilled water. If your water quality problem is serious, it is recommended that you install a water filter kit. 4.Can I put milk and juice into the water tank to make ice cubes? It is recommended that you do not do that. Our research has found that the high concentration of milk and beverages can easily block the pump and reduce the life of the pump. At the same time, the protein in milk is prone to calcification, which chemically reacts with the PU water pipe inside the machine, which easily breaks it, making the product unable to continue working. 5.Why does my ice cube melt easily? Because the ice maker is not a refrigerator, it does not have a heat preservation function. The high ambient temperature in summer will accelerate the melting of ice cubes. You can close the lid of the machine to keep the internal temperature. Some customers also put electric fans on the side of the machine to blow away the hot air around, thus solving the problem, you can try. However, if you are not using ice cubes for a long time, we recommend removing them from the ice basket and storing them in the refrigerator. 6.Why is my ice so thick and difficult to fall from the ice tray?What should I do? It may be that your ice making time is set too long, or it may be that the temperature of your environment is low. You can reduce the time to 0 or -6 by pressing the minus key on the touch panel. 7.Why does the ice cube I made have a plastic smell? The ice cube itself has no taste. If you feel there is a plastic smell, try to clean the inside of the machine with lemon water, then run a few cycles, and finally rinse with distilled water. 8.Why is there noise in the operation of my machine? There is a faint sound when the machine is running. Closing the lid can reduce the noise. If the water pump makes noise during use, it is recommended to turn off the machine first, and then turn on the machine after cleaning the filter in the water tank to observe whether the noise disappears. 9.Why is water leaking from my machine? It may be that the PUA tube inside the machine fell off during transportation. You can remove the back cover of the machine and connect it by yourself. If you don't know how to operate, please contact the Euhomy team. We will give you a professional video to help you solve the problem. 10.Why does the machine display “E2”? Why is there water flowing but not making ice? Please provide a video or picture and send it to us, and the Euhomy team will help you. Safety precautions Tips & Maintenance Operation & Installation Specfcations Warranty Contents 2-4 5-13 14-18 20-21 22 Troubleshooting-euhomy@hotmail.com 23 Safety Precautions Safety Precautions Do Not Use Mechanical Devices To Defrost Ice Maker. Do Not Puncture Refrigerant Tubing. To Be Repaired Only By Trained Service Personnel Do Not Puncture Refrigerant Tubing. Consult RepairManual /Owner's Guide Before Attempting To Install or Service This Product. All Safety Precautions Must be Followed. Dispose Of Property In Accordance With Federal OrLocal Regulations. Follow Handling Instructions Carefully . The ice maker should be installed in accordance with the safety standard for Refrigeration Systems, ASHRAE15. The ice maker shall not be installed in corridors or hallways of public buildings. If the unit is with problem need to be maintained, that replacing with like components and that servicing shall be done by factory authorized service personnel, soas to minimize therisk of possible ignition due to incorrect parts or improper service . This appliance must be earth ed.Use the proper power source according to thenameplate. Keep ventilation openings, in the appliance enclosure or in the built-instructure, clearof obstruction . Note: Risk Of Fire or Explosion- Flammable Refrigerant Used Safety Precautions Do not damage the refrigerant circuit. This appliance is not intended for use by persons (includingchildren) with reducedphysical sensory or mental cap abi ties or lack of experience and knowledge unless they havebeen given supervision or instruction concerning use of the appliance by a person responsible fortheir safety. Children should be supervised to ensure that they do not play with the appliance. This appliance must be earthed.And use the 110-120V/60Hzearthed power supply. Do not store explosive substances such as aerosol cans with a flammable propellantin this appliance. This appliance is intended to be used in household and similar applications such asEg.staff kitchen areas in shops offices and other working environments Eg.farmhouses and by clients in hotels motels and other residential type environments Eg.bedandbreakfast type environments Eg.catering and similar non-retail applications. Note: COLOR WIRING Yellow Operation & Installation MAIN UNIT CONSTRUCTION ICE-MAKING AND ITS WATER TANK PARTS 1. Top cover 2. Door for ice taking 3. Ice-making & its water tank assembly: Including ice-making evaporator, water tank, water pump and some detecting parts 4. Front panel 5. Operation panel 6. Air outlet: Must keep the air circulate smoothly, hot air will blow out when unit running. 7. Water draining port Normal plugged with the cap. When need to drain the water, unplug the cap. And connect the white drain pipe. 8. Water inlet port for water supply: Use to connect the water supply pipe. Accessory: 2 meters long and white color water drain pipe water quick connector of the water faucet, ¢6.35mm diameter and white color water supply pipe(3 meters long 2) Ice-making and its water tank parts 9. Water inlet port for bottle water supply:Use to no supply pipe,but has bottle water. silicon clear water supply pip Operation & Installation OPERATION PANEL A LCD display window 1 Unit ON or OFF state symbol: When the unit is turned off(standby mode), this symbol flashes, and when the unit is working, the symbol will keep lighting on. 2 Ambient temperature and ice-making countdown time display 3 Ice-making setting and Timer setting display 4 Error code E1 means that the ambient temperature sensor is faulted E2 means that ice-making process is abnormal 5 Light symbol When this symbol displays, the LED light inside the cabinet will be on 6 Water flowing and water absence symbol: If the arrow of this symbol flashes, means the water is flow in from main water supply; And if the whole symbol keeps on, means there is no water from main water supply. 7 Ice-full display: When the ice storing cabinet is full of the ice cube, this symbol will display, and the unit will stop ice-making process. 8 Ice making and harvest display When the ice cube symbol keep rotation, means the unit is making the ice; And if the symbol flashes, means the unit is during the ice harvest process. 1 2 3 4 5 6 7 8 9 LIGHT TIMER CLEAN ON/OFF Operation & Installation EXPLOSIVE DRAWINGS (Option) Operation & Installation Operation & Installation UNPACKING YOUR ICE MAKER INSTALLATION LOCATION REQUIREMENT This unit is not for outdoor use. Keep theproper roomtemperature and inlet watertemperature according to above specification table. Otherwise it will affect the ice making performance. This unit should not be located near any heat resource. The unit should be located on a firm&level foundation at normal countertop height. There must beat least 5CM clearance at rear side for connection and 25CM clearance infront to open the door and keep good air circulation. Do not put anything on the top of the icemaker Operation & Installation ELECTRICAL REQUIREMENT&CONNECTIONS Note: Note: This unit must be earthed Operation & Installation WATER CONNECTION FOR YOUR ICE MAKER Important: Be sure to use the new hose-sets supplied with the appliance to connect to water mains and that old hose-sets should not be reused. Option#1 Connect the water supplying hose to the unit Step 1: First remove the clipper on the water inlet port for water supply (indicated in the following illustration “A”) located at unit back, Step 2: Insert the one end of the white water hose into the water inlet port, and push inward completely, and install back the clipper, then water hose connection is completed. Step 3: Connect the water hose to the water faucet of the water main supply system First, install the supplied water quick-connector to the water faucet by screw thread; Second, remove the clipper from the water quick-connector, insert the another end of the water hose into this quick-connector port completely, then install back the clipper, also this step is completed. Note: The water faucet should be supplied by the customer himself. Important: The water pressure of main water supply system must be 0.04-0.6 MPa at least. Option#2:Connect the water tube to use bottle water,use for part B Connecting the water drain pipe Pull out the water drainage cap with black color (indicated ○ C in above illustration), then connect the white drainage pipe included in accessory, again connect the other end of this drainage to the main water drainage pipeline. Take off the C clip Put back the clip STEP 1:Peel off the tape PIC.1 STEP 2:Insert the short white tube First insert the short white tube at least 15mm STEP 1:Quc i k-c onn ec to r a n d t he wa t er fauce t STEP 2:Screw t he quc i k-c onn ec to r on t he wa t er fauce t by t he screw t hread, a n d rem o ve t he cl ipp er STEP 3:I n ser t t he wa t er h o se c o m p le t ely STEP 4:I n s t all back t he cl ipp er Push in wards Rem o ve t he cl ipp er Operation & Installation Starting up: OPERATION THE ICE-MAKING PROCESS Operation & Installation Tips & Maintenance PREPARING THE ICE MAKER FOR LONG STORAGE Tips & Maintenance EXTERIOR CLEANING INTERIOR CLEANING ICE MAKING PARTS CLEANING For Ice Storage Bin WARING Tips & Maintenance For the water tank and ice-full detecting plate After cleaning the interior parts and install back to its respective position,and return machine to work,discard first batch of ice. Tips & Maintenance Tips & Maintenance CLEANING SUGGESTION Tips & Maintenance CORRECT DISPOSAL OF THIS PRODUCT Specifications DIMENSIONS/CONNECTIONS RATING Water Drainage Port Water Inlet Port Water Inlet Port IM-02P 13KG Specfcations WIRING DIAGRAM NORMAL SOUNDS Warranty Euhomy offers a limited 1-year warranty (“ warranty period” ) on all of our products purchased new and unused from Euhomy company, with an original proof of purchase and where a defect has arisen, wholly or substantially, as a result of faulty manufacture, parts or workmanship during the warranty period. The warranty does not apply where damage is caused by other factors, including without limitation: (a) normal wear and tear; (b) abuse, mishandling, accident, or failure to follow operating instructions; (c) exposure to liquid or infiltration of foreign particles; (d) servicing or modifications of the product other than by Euhomy; (e) commercial or non-household use. The Euhomy warranty covers all costs related to restoring the proven defective product through repair or replacement of any defective part and necessary labor so that it conforms to its original specifications. A replacement product may be provided instead of repairing a defective product. Euhomy’ s exclusive obligation under this warranty is limited to such repair or replacement. A receipt indicating the purchase date is requied for any claim, so please keep all receipts in a safe place. Although greatly appreciated, the product registration is not required to activate any warranty and product registration does not eliminate the need for the original proof of purchase.The warranty becomes void if attmpts at repair are made by non-authorized third parties and/or if spare parts, other than those provided by Euhomy, are used. You may also arrange for service after the warranty expires at an additional cost. These are our general terms for warranty service, but we always urge our customers to reach out to us with any issue, regardless of warranty terms. If you have an issue with a Euhomy product, please contact us (euhomy@hotmail.com), and we will do our best to resolve it for you. Troubleshooting-euhomy@hotmail.com Problem Possible Cause Solution Thank you for selecting our quality appliance. Please be sure to read this user manual carefully before using. Any question, please contact the professional service for help. Euhomy Scan me Like us